FAQ

Questions we hear from almost every facility manager

If you're skeptical, good. Here's what you need to know.

What exactly do you do?

We conduct a forensic review of your commercial electric bills and service agreements to find money you're leaving on the table. That includes billing errors, misapplied tariff codes, suboptimal rate classifications, missed credits and riders, and demand charge problems. We fix what we find, and we split the savings 50/50. If we find nothing, you pay nothing.

How does shared savings work?

We split the savings 50/50. If we reduce your annual energy costs by $20,000, you keep $10,000 and we keep $10,000. If we find nothing, you pay nothing. Our incentives are aligned — we only make money when you save money.

What kinds of errors do you find?

More than you'd expect. Incorrect meter multipliers, misapplied rate codes, tax exemptions that were never filed, riders and credits you qualify for but were never enrolled in, demand charges set by a one-time spike that should have been contested. Utilities process millions of bills — mistakes happen, and they almost never favor the customer.

Is this just about switching my rate schedule?

No. Rate optimization is one of about a dozen mechanisms we evaluate. We also identify billing errors, demand charge anomalies, power factor penalties, missed rider credits, and tax exemptions. For clients who want to go further, we offer demand-side management, power factor correction equipment, and participation in PJM capacity markets — but that's Phase 2. The audit is where it starts.

What's the catch?

There isn't one. Zero upfront cost, no capital outlay, no disruption to your operations. The engagement is a 5-year shared savings contract. If we don't find savings, you owe us nothing. We take the risk, not you.

How much can I save?

Most commercial facilities overpay by 8–15% on electricity. For a building spending $10,000/month, that's $800–$1,500/month in recoverable savings. We've also recovered retroactive credits going back up to 3 years. The actual number depends on your load profile, rate classification, and how long errors have been compounding.

What if you don't find any savings?

Then you pay nothing. We conduct the full audit at our expense. If there's no optimization opportunity, we part ways and you've lost nothing but 15 minutes on a discovery call.

Do I have to switch my utility provider?

No. We don't sell electricity and we don't broker supply contracts. You stay with your current utility. We optimize how your existing service is structured, billed, and classified under their filed tariffs.

I have ChatGPT - why can't I just do this myself?

You can upload a bill to ChatGPT and get a summary. What you can't get is a line-by-line tariff verification against your utility's current filed rate schedules, rider eligibility rules, and demand ratchet provisions. AI can't pull your 12-month interval data from the utility's billing system. It can't identify a misapplied meter multiplier or a tax exemption you never filed for. It can't submit a formal billing dispute or track whether the correction actually hits your next invoice. And it definitely can't install demand management hardware or enroll your facility in a PJM curtailment program. We use AI too — but AI is a tool, not a strategy. Our approach relies on 25 years of knowing exactly where utilities miscalculate, underserve, and overcharge. The audit costs you nothing. If we can't beat what ChatGPT told you, you'll know in three weeks.

What is a demand charge, and why does it matter?

A demand charge is based on your peak electricity usage in a billing period, measured in kilowatts. Even a single 15-minute spike can set your demand charge for the entire month — and in some cases, lock it in for 11 months through demand ratchet provisions. It's often the largest controllable line item on a commercial bill. We identify demand charge anomalies in the audit and, for clients with ongoing exposure, can install demand management technology to keep peaks in check.

How long does the process take?

The discovery call is 15 minutes. The full audit takes 2–3 weeks once we have your billing data. If we identify savings, the first optimized bill typically arrives within 45–60 days of contract signing. Ongoing monitoring is continuous for the life of the contract.

Who is this for?

Commercial and industrial facilities spending $3,000/month or more on electricity — warehouses, self-storage, medical offices, retail chains, light manufacturing, multi-tenant commercial buildings, and government facilities. If you've never had your bills independently audited, there's almost certainly money to recover.

STILL HAVE QUESTIONS?

Let's talk and find out what your electric bills have been hiding.

A 15-minute discovery call is all it takes to find out if your facility qualifies.